Shipping policy
Marlovent currently ships primarily within the United States.
1. Processing Time
Orders are generally processed within:
1–3 business days
Processing begins after the order has been successfully placed and payment has been authorized.
Orders placed on weekends or holidays may begin processing on the next business day.
2. Delivery Time
After processing and shipment, standard delivery generally takes:
3–7 business days
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary depending on destination, carrier conditions, weather, holidays, or other circumstances outside our reasonable control.
3. Shipping Cost
Standard shipping:
$3.99
Orders totaling:
$50 or more
qualify for:
FREE standard shipping.
The applicable shipping charge will be displayed during checkout.
4. Shipping Destination
Marlovent currently focuses on shipping within the United States.
Availability may vary by product and destination.
5. Tracking
When tracking information is available, it may be provided to the customer by email.
Tracking information may take some time to become active after the package has been handed to the carrier.
6. Delivery Delays
Carrier delays may occur because of:
- Severe weather
- Holidays
- High shipping volume
- Transportation disruptions
- Incorrect or incomplete addresses
- Other carrier-related circumstances
If your order appears significantly delayed, contact:
7. Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address during checkout.
If you notice an incorrect address after placing an order, contact us as soon as possible.
We will make reasonable efforts to update the address before fulfillment, but changes cannot be guaranteed once an order has entered fulfillment or shipment.
8. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, contact us at:
Please provide your order number and relevant photos or tracking information where applicable.
9. Fulfillment
Marlovent does not operate a public-facing physical warehouse.
Orders are fulfilled through our U.S.-based fulfillment arrangements.
Shipping origin may vary depending on the product and fulfillment process.